As a Fractional COO, I’ve seen firsthand how overlooked details in clinical documentation can cost dental practices thousands in denied insurance claims. One of the most common (and costly) mistakes? Missing periodontal charting.

The Reality of Insurance-Driven Documentation

Not long ago, I worked with a practice that ran smoothly—until they started noticing a troubling trend. Claims for routine restorative procedures, like crowns, were being denied at an alarming rate. The issue wasn’t the quality of care or even coding errors. Instead, insurers were rejecting claims due to missing periodontal charts.

This isn’t an isolated issue. More insurance carriers now require up-to-date periodontal charting before approving claims for crowns, implants, and other major procedures. Without it, practices risk delayed payments, increased administrative burden, and thousands in lost revenue.

Yet, in the daily hustle of seeing patients, periodontal charting is often overlooked—not intentionally, but simply because teams are stretched thin.

The Cost of Inefficiency

Let’s break it down:

• A single denied claim can cost a practice $1,000 or more.
• If 5-10 claims are denied per month, that’s $5,000-$10,000 in lost revenue—money that could go toward growth, staff bonuses, or technology upgrades.
• Add in the cost of staff hours spent appealing claims, and the financial impact grows even larger.

For practices already feeling squeezed by overhead costs, this is a preventable revenue leak—one that AI-driven solutions can eliminate.

AI as the Solution: How Bola AI Changes the Game

This is where Bola AI Voice. Instead of relying on overworked hygienists or assistants to manually document every periodontal exam, Bola AI automates and ensures accuracy in real time.

With seamless integration into practice management systems, Bola Voice:

✔ Automatically captures perio data before submitting claims
✔ Eliminates manual charting gaps that lead to denials
✔ Reduces administrative overhead, freeing up staff for patient care
✔ Ensures compliance with evolving insurance requirements

In short, it protects your revenue while improving workflow efficiency.

A Smarter Approach to Practice Profitability

As a Fractional COO, my role is to optimize operations and protect profitability. One of the easiest wins for any practice is eliminating unnecessary financial losses—and missing perio charting is a major culprit.

Investing in AI-driven documentation isn’t just about insurance approvals; it’s about running a smarter, more efficient, and more profitable practice.

Don’t let perio charting be the reason you’re losing money. The solution is here—and it’s time to embrace it.