Privacy Policy
Last Updated: August 19, 2026
Bola Technologies Inc. We respects your privacy and is committed to protecting the information you provide to us and the information we collect when you visit our website, bola.ai (the “Website”), or interact with our products, services, and communications.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices and rights available to you.
By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Bola, we may collect the following categories of information.
Information You Provide to Us
When you submit a form, request a demonstration, contact us, communicate with our team, or otherwise interact with us, we may collect information such as:
- First and last name
- Business or dental practice name
- Email address
- Telephone number
- Practice management system information
- Information contained in your communications with us
- Information you voluntarily provide through forms, surveys, or other communications
We collect only the information reasonably necessary for the purpose for which you provide it.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar technologies. This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and links clicked
- Date and time of visits
- Referring and exit pages
- General geographic information
- Website usage and interaction information
This information helps us understand how visitors use our Website, maintain website functionality, improve our services, and measure the effectiveness of our marketing activities.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate and improve our Website, understand Website usage, remember preferences, analyze traffic, and support marketing activities.
Some technologies used on our Website may be provided by third-party service providers. These providers may collect information about your interaction with our Website in accordance with their own privacy policies.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
2. How We Use Information
We may use information we collect for purposes including:
- Responding to questions, requests, and inquiries
- Scheduling and providing product demonstrations
- Providing, maintaining, and improving our Website and services
- Communicating with customers, prospective customers, and business partners
- Providing customer support and onboarding
- Understanding Website usage and improving user experience
- Sending business, product, educational, or marketing communications where permitted by law
- Managing our business operations and relationships
- Detecting, preventing, and addressing fraud, security incidents, misuse, or technical problems
- Complying with applicable laws, regulations, legal processes, and contractual obligations
- Protecting the rights, safety, and property of Bola, our users, and others
3. Healthcare and Patient Information
Bola provides voice-enabled AI technology designed for dental professionals, including tools for periodontal charting, restorative charting, and clinical documentation. Our services may be used by healthcare providers in connection with patient care and clinical documentation.
Information relating to patients or healthcare services may be subject to additional contractual, legal, and regulatory requirements, including the Health Insurance Portability and Accountability Act (“HIPAA”) where applicable.
When Bola processes Protected Health Information (“PHI”) on behalf of a covered entity or another customer subject to HIPAA, such processing may be governed by a Business Associate Agreement (“BAA”) and applicable HIPAA requirements.
Bola’s BAA establishes obligations relating to the permitted use and disclosure of PHI and the protection of PHI in accordance with applicable HIPAA requirements.
The information on this Website should not be used to submit patient medical information unless a specific Bola service or communication channel expressly permits such submission.
If you are a patient or healthcare provider seeking information about how PHI is handled through a particular Bola product or service, please refer to the applicable agreement, product documentation, consent materials, or contact Bola directly.
4. How We Share Information
We do not sell your personal information for money.
We may disclose information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:
Service Providers
We may share information with vendors and service providers that perform services on our behalf, such as:
- Website hosting and infrastructure providers
- Analytics and measurement providers
- Customer relationship management systems
- Marketing and communications providers
- Customer support providers
- Security and fraud-prevention providers
- Professional advisors and consultants
These providers are expected to process information only as necessary to provide services to us and subject to appropriate contractual protections.
Business Partners
We may share information with business or integration partners when necessary to provide, support, or improve our products and services, or when you have requested or authorized such sharing.
Legal and Safety Purposes
We may disclose information if reasonably necessary to:
- Comply with applicable law, regulation, court order, subpoena, or other legal process
- Respond to lawful requests from governmental authorities
- Protect the rights, property, or safety of Bola, our users, or others
- Investigate fraud, security issues, or violations of our agreements
- Enforce our terms, policies, or contractual rights
Corporate Transactions
If Bola is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.
5. Analytics and Marketing Technologies
We may use third-party analytics, advertising, and marketing technologies to understand how visitors interact with our Website and to measure or improve our marketing efforts.
For example, our Website may use technologies associated with analytics, advertising, social media, or marketing platforms.
These third parties may collect information such as your IP address, device information, browser information, pages visited, and interactions with the Website.
Where required by applicable law, we will obtain consent before using certain non-essential cookies or similar technologies.
You may control certain tracking technologies through your browser, device settings, available cookie controls, or applicable opt-out mechanisms provided by third parties.
6. Communications and Marketing
If you provide your contact information to request a demonstration, contact our team, or otherwise communicate with us, we may use your information to respond to your request and provide relevant information about Bola’s products and services.
Where permitted by law, we may also send you marketing communications.
You can unsubscribe from marketing emails by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue to send transactional, administrative, security, or service-related communications when necessary.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the context in which it was collected.
Information subject to contractual, healthcare, or regulatory requirements may be retained or deleted according to the applicable agreement and legal requirements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.
If you believe that you have identified a security issue involving Bola, please contact us promptly so that we can investigate the matter.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, subject to applicable exceptions
- Request restriction of certain processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Exercise applicable rights relating to cookies or targeted advertising
We may need to verify your identity before completing certain requests.
Certain information may be exempt from deletion or other requests where retention is required or permitted by law, or where the information is necessary to provide services, comply with legal obligations, resolve disputes, or protect our rights.
10. U.S. State Privacy Rights
Certain U.S. states provide residents with additional privacy rights.
Depending on your state of residence and applicable law, you may have rights concerning access, correction, deletion, portability, objection, or opting out of certain forms of data processing, including certain targeted advertising or profiling activities.
Bola will process verified privacy requests in accordance with applicable law.
To submit a privacy request, please contact us using the information provided in the “Contact Us” section below.
11. Children’s Privacy
Our Website and services are intended primarily for dental professionals, healthcare organizations, businesses, and other adults.
We do not knowingly collect personal information from children under the age of 13 through the Website.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.
12. Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, integrations, or services.
Bola is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
13. International Visitors
Bola is based in the United States, and information collected through the Website or our services may be processed and stored in the United States or other jurisdictions where Bola or its service providers operate.
If you access the Website from outside the United States, you understand that your information may be transferred to and processed in jurisdictions that may have privacy laws different from those in your country or region.
Where required by applicable law, Bola will implement appropriate safeguards for international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the Website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Bola Technologies Inc. through our Contact page:
Bola Technologies Inc.
Contact: Contact Us
You may also use the contact information provided through our Website to submit privacy-related questions or requests.
Important: This Privacy Policy is intended to describe Bola’s general Website and business information practices. It does not replace any Business Associate Agreement, customer agreement, product-specific privacy documentation, patient authorization/consent, or other contractual or legal requirements that may apply to information processed through Bola’s healthcare products.
